Gaming at TP Gaming is supposed to be entertaining — a bit of excitement after work, a live bet on your favourite team, or a relaxing round of fishing games on a Sunday. When it starts feeling like anything other than that, we want to know, and we want to help. This page explains every responsible gaming tool TP Gaming offers, the warning signs to watch for, and how to get support fast if you need it.
Responsible gaming at TP Gaming is not a legal checkbox. It's not a page hidden at the bottom of the site that nobody reads. It's a genuine set of tools, policies, and practices that we build directly into the platform because we believe Filipino players deserve an online gaming environment that looks out for them.
For most TP Gaming players, gambling is exactly what it should be — a fun, occasional activity. You watch the PBA or ONE Championship, you place a few bets, maybe you win, maybe you don't, and you go on with your day. That's the experience TP Gaming is designed to support.
But we also know that for some players, what starts as entertainment can gradually shift into something harder to control. TP Gaming's responsible gaming programme exists specifically for those moments — with practical tools, genuine support, and zero judgment. If something feels off about the way you're gaming, the responsible thing to do is use the tools on this page. We've made them easy to access and quick to activate for exactly that reason.
Every responsible gaming tool on TP Gaming is free, requires no justification, and takes effect immediately upon request. You never have to explain yourself to access a deposit limit, a cooling-off period, or self-exclusion. Just set it and it's done.
All of these tools are available from your TP Gaming account settings right now. No application, no waiting period for most, no questions asked. Use them proactively — before you need them.
Set a maximum amount you can deposit to your TP Gaming account per day, per week, or per month. Reductions take effect immediately. Increases are subject to a 24-hour reflection period before taking effect — this is intentional and is for your protection. Your limit is your budget. Stick to it.
Set a maximum net loss amount for a defined time period — daily, weekly, or monthly. Once your loss limit is reached, TP Gaming will prevent further wagering for the remainder of that period. This tool is one of the most effective ways to make sure a losing session doesn't become a bigger problem.
Set a maximum duration for each TP Gaming session. When your time is up, the platform will notify you and then log you out automatically. It's easy to lose track of time when you're in the middle of a live casino session or watching a match — this tool prevents that from happening.
Take a short break from TP Gaming. Cooling-off periods range from 24 hours to six weeks. Your account is fully locked during this period — no deposits, no bets, no logins. You can use this tool when you feel like you need to step back and reset, even if your gaming hasn't become a serious problem.
Request a long-term or permanent exclusion from TP Gaming. Self-exclusion periods start from six months. During self-exclusion, your account will be suspended and you will not receive any marketing communications from TP Gaming. Self-exclusion cannot be reversed before the exclusion period ends — this is by design.
Remove yourself from all TP Gaming promotional communications — bonus SMS, email offers, and special event announcements. If you're working on managing your gaming habits, removing marketing messages removes a source of temptation. Opt out any time from your account settings with immediate effect.
Log in to your TP Gaming account → go to Account Settings → select "Responsible Gaming". All six tools are listed there. If you need help finding them or want to set a limit immediately, contact our support team at support@tpgaming.app — available 24 hours a day.
Problem gambling doesn't usually start with an obvious turning point. It tends to creep in gradually — a bigger bet here, a longer session there, a stronger feeling that you need to get back what you lost. These warning signs are worth knowing, not to scare you, but so you can catch things early while they're still easy to address.
If you recognise any of the signs on this page in your own gaming behaviour — or in someone you care about — take it seriously. The TP Gaming responsible gaming tools are designed to be used exactly at this stage, before the situation becomes harder to manage. There's no shame in it, kabayan. Using the tools is the smart move.
Placing bigger bets or playing longer to try to recover money you've already lost. The feeling that you just need one more bet to get back to even is one of the clearest early signs of problem gambling.
Consistently playing for much longer than you intended — hours passing without noticing, missing meals, staying up very late. Losing control of your session time is a common early warning sign.
Using money set aside for rent, bills, groceries, or other necessities to fund your gaming. If you find yourself borrowing money or dipping into savings specifically to play, act immediately.
Feeling the need to hide how much you're playing or how much you've deposited from your family, partner, or friends. Secrecy around gambling activity is a significant warning sign worth taking seriously.
Using TP Gaming — or any gambling — as your primary way of dealing with stress, boredom, anxiety, or emotional problems. When gambling becomes a coping mechanism, the risk of dependency rises significantly.
Trying to cut back on gaming but finding it difficult or impossible to do so. If you've set limits for yourself and consistently broken them, using TP Gaming's built-in tools is the logical next step.
Missing work, falling behind on obligations, or withdrawing from social activities because of gaming. When gaming starts interfering with the important parts of your daily life, it's time to use the tools available.
Finding that the same bet size no longer gives you the same excitement — and constantly increasing your stakes to get it. This is a sign of tolerance developing, similar to what happens with other compulsive behaviours.
This is not a diagnostic tool — it's a quick personal check-in. Honest answers matter more than the number of "yes" or "no" responses.
If you answered "Yes, more than once" to two or more of these questions, we recommend using at least one TP Gaming responsible gaming tool — starting with a deposit limit or a session time limit — and considering whether a short cooling-off period would help.
If you answered "Yes" to the question about hiding gaming from people close to you, we would specifically encourage you to speak with someone — whether that's a trusted person in your life or the TP Gaming support team. You don't have to manage this alone.
Setting a limit or cooling-off period on TP Gaming takes about two minutes. Here's exactly how to do it.
Go to tpgaming.app and log in to your player account using your registered mobile number and password. Complete the OTP verification if prompted.
Tap or click your profile icon in the top right corner of the TP Gaming interface and select "Account Settings" from the dropdown menu.
Find and select the "Responsible Gaming" section. You'll see all six tools listed here with clear descriptions. Choose the tool you want to activate.
Enter your chosen limit, period, or exclusion length, and confirm. Restrictions take effect immediately. You'll receive an SMS confirmation to your registered Philippine number.
If you're having trouble finding the responsible gaming tools in your TP Gaming account, or if you want to request a limit, cooling-off, or self-exclusion immediately via support, email support@tpgaming.app or use the 24/7 live chat. Our team can activate settings on your behalf instantly.
Self-exclusion is TP Gaming's most comprehensive responsible gaming tool. When you request self-exclusion, your TP Gaming account is fully suspended for the chosen period — a minimum of six months, up to and including permanent exclusion. During this time you will not be able to log in, deposit, or place any bets on TP Gaming.
TP Gaming will also remove you from all marketing lists immediately upon self-exclusion. You will not receive any promotional SMS or emails from us during your exclusion period. If you attempt to log in to TP Gaming during your self-exclusion, you will be redirected to a page with support resources.
Self-exclusion is not reversible before the chosen period ends. We designed it this way deliberately. If a player could lift their own self-exclusion at will, it would not be an effective tool during moments of high craving or impulse. The restriction is there to protect you from your own impulses during a difficult period — not to inconvenience you.
Any TP Gaming balance in your account at the time of self-exclusion can be withdrawn, provided there are no active wagering requirements attached to bonus funds. Contact our support team to arrange your withdrawal before or after activating self-exclusion.
TP Gaming does not permit anyone under the age of 21 to register or play on the platform. This is an absolute rule, not a recommendation. During registration, TP Gaming checks the age information you provide and reserves the right to request documentary evidence of age at any time.
If you share a device with younger family members — children, younger siblings — please take steps to prevent them from accessing the TP Gaming app or website. The simplest approach is to enable your device's screen time controls or app lock features. Keeping your TP Gaming login credentials private is also essential.
If TP Gaming identifies an account that belongs to a person under 21, the account will be permanently closed, any balance will be returned, and the registration data will be deleted. If you believe a minor has registered an account using your details or a family member's information, contact support immediately.
If you have reason to believe a minor is using or attempting to use TP Gaming, please report it to us immediately at support@tpgaming.app. All reports are treated confidentially and acted upon without delay.
TP Gaming is built for Filipino players who game for enjoyment. Set your limits before you play, use the tools whenever you need them, and know that the TP Gaming support team is always available. Register for free — we'll see you at the tables, kabayan.
Must be 21 years or older. Please play responsibly. Deposit limits, cooling-off, and self-exclusion are always available free of charge.